Moes Tuya Wired Zigbee Matter Thread Gateway

Moes Tuya Wired Zigbee Matter Thread Gateway
Transform your smart home ecosystem with the Moes ZigBee Matter Thread Gateway – the innovative smart home hub that brings unprecedented connectivity and compatibility to your connected devices. This advanced wired gateway serves as the central nervous system of your smart home, supporting up to 128 sub-devices while ensuring maximum security and reliability.
This is a great way to add Thread/Matter to your smart home, if your not ready to transition to a smart home platform such as Home Assistant. If your already using an open smart home platform, then we recommended checking out the SMLIGHT devices!
- Matter Protocol: With support from multiple major platforms, including Apple HomeKit, Google Assistant, Smartthings and Amazon Alexa, you can use your favorite smart platform to control Matter-compatible devices.
- As a ZigBee Gateway: It can be used as a ZigBee gateway, adding 128 sub-devices, and linking ZigBee devices throughout the house, providing greater flexibility and convenience.
- Internet of Everything: It can be seamlessly connected to smart home devices on various platforms. Whether it is lamps or sockets, Matter gateway can interconnect with them to provide unified control and management.
- Stable and Smooth: The wired network makes the gateway connection more stable and does not drop easily, protecting your smart home life.
- Wide Network Coverage: smooth connection without hindrance, no signal attenuation, in open areas, the longest effective control distance between gateways and sub-devices is 200m+.
- Security and Privacy Protection: Matter gateway applies two-way encryption authentication based on TLS, business data is encrypted with device-level random keys and the data is stored locally to ensure the security of your information.
- APP: Smart Life Tuya/Moes App
- Dimensions: 90mm×90mm×22mm
- Power: 5V/1A
- Connector: Type C USB
- Wireless protocol: Zigbee, Thread/Matter
- Operating temperature: –10°C to +55°C
- Operating humidity: 10% to 90% RH (non-condensing)
- Storage temperature: –20°C to +60°C
- Storage humidity: 5% to 90% RH (non-condensing)
- Package contents:
- - Smart Wired Gateway×1
- - Product manual×1
- - Power cable×1
- - Network cable×1
Our goal is to ensure a smooth and transparent delivery process for your convenience and satisfaction. Here are the details of our delivery process:
Processing time
The processing time begins on the day you place your order. We process orders within 1-3 business days (Monday to Friday, excluding public holidays).
Shipping Costs and Total delivery time = processing time + delivery time
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Free standard shipping on orders over $129.
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$10 Flat rate standard shipping on orders under $129.
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$15 for Express Shipping for all orders
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For orders with bulky or heavy items exact shipping costs will be calculated at checkout.
Shipping Name |
Handling Time |
Transit Time |
Standard Shipping |
1-3 days (Monday to Friday) |
3-7 days (Monday to Friday) |
Express Shipping |
1-3 days (Monday to Friday) |
3-5 days (Monday to Friday) |
Order cut off Time: 5:00 pm (GMT+10:00) Australian Eastern Standard Time (Sydney)
Please note:
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Delivery times are affected by public holidays as manufacturers and courier services operate on a restricted basis. This is beyond our control. Normal service will resume immediately after each public holiday.
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Incorrect address details and other problems may lead to delays in delivery.
Tracking your order
When your goods are dispatched, you should receive an email notification from us with a tracking number.
For tracking issues, please contact us at info@dialedin.com.au or call us at +61 0407090435.
Carrier
We use Australia Postage for most deliveries.
Changing your address
We cannot change the delivery address once the order has been shipped. If you wish to change your delivery location, please contact us within 24 hours of placing your order at info@dialedin.com.au or call us on +61 0407090435. Please note that we process and dispatch orders within one working day of placing the order.
If your order has already been dispatched via Australia Post, you can login to your AusPost MyPost account and request for the parcel to be redirected to a new address. We are unable to make any changes after dispatch.
Cancellations
If you change your mind before you receive your order, we can accept cancellations at any time before the order is shipped. Please refer to our refund policy if an order has already been shipped.
Parcels damaged in transit:
If you find that a parcel has been damaged in transit, you must refuse the parcel from the courier and contact our customer service team. If the parcel was delivered in your absence, please contact customer service to find out how to proceed.
For further inquiries, you can reach us at:
Phone: +61 0407090435
Email: info@dialedin.com.au
Address: PO Box 8002, Reservoir, Victoria, 3073, Australia